How do I make an appointment?
You may register for access to manage your GP appointments online. Once registered you simply click on the link above to book appointments online. You will initially need to present photo ID to reception to be issued with login details. Further information can be found in our Online Services section.
Booking Online: The online booking system enables you to book an available appointment with the doctor of your choice at your convenience. Some additional appointments are released on the day for urgent same day appointment requests.
Should a suitable appointment not be available online please contact the surgery appointments line on 01359 253700 and a receptionist will endeavour to help you with your specific request.
You can also telephone our appointments line direct or call into reception to make an appointment. Appointments are available to book in advance for routine issues but these can fill up quickly. Please note that at times of heavy demand, such as winter pressures or during holiday periods, you ma have to wait a little longer for a routine non urgent appointment.
You can telephone at 8 am on the day you would like to be seen for an urgent available appointment. All genuinely medically urgent cases are seen on the same day, but not necessarily by the doctor of your choice. You are asked to confine your discussion to the urgent problem.
Appointments for blood tests need to be booked with the phlebotomist.
Emergencies: If you need attention in an emergency telephone 01359 251192.
Telephone Consultations: We are always happy to pre-book a telephone consultation with a doctor or nurse if you feel it is not necessary for you to attend the surgery but would like medical advice. Please inform the receptionist of your preference. The doctors are happy to talk to you on the telephone at other times as this can sometimes save having to make an appointment. However, the doctors are not interrupted during their surgeries so please try to telephone between 11.30 am and 1 pm or between 6 pm and 6.20 pm, when a doctor will usually be available to speak with you. If a doctor is not available at the time please be prepared to leave a message for them so that they can return your call.
For full details of the consultation times of all our consulting staff see the Practice Information Page 'Consulting Times'.