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Practice Closure for Essential Staff Training:

On 25/2/26, 28/4/26, 12/5/26, 10/9/26 & 11/11/26 from 12.30-18.30 our clinical services will pause whilst our staff team take part in important clinical and patient safety training. Reception and

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Patient Notice

We have received instruction from Norfolk & Suffolk Integrated Care Board that we can no longer accept yellow sharps bins from our patients, as their new clinical waste provider cannot accept them.

The ICB has asked us to signpost patients to their local authority websites to arrange collection/drop-off of their sharps bins.

Here are the relevant links:

Mid Suffolk:
https://www.midsuffolk.gov.uk/w/clinical-medical-and-sharps-collections

West Suffolk:
https://www.westsuffolk.gov.uk/bins/electrical-and-hazardous-waste.cfm

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Non-urgent advice: Anima Triage

From 3rd June 2026, we’ll be using Anima for all online medical and admin requests. What this means for our patients:

Submit requests online - no login or app needed - No waiting on hold - your request goes straight to the team - You’ll receive updates by text or email. It’s faster, simpler & keeps you updated.

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