SURGERY CLOSURE FOR STAFF TRAINING

The surgery will be closed from 12.30pm on Wednesday 4^th November for important clinical education and training purposes.

Emergency cover will be provided by the 111 Out of Hours Service who will be responsible for:

• Telephone triage
• Face-to-face appointments at Drovers House in Bury St Edmunds
• Home visits where clinically necessary

Please telephone 111 if you need these services

Prescription requests will not be dealt with during these times so please ensure sufficient notice is given to enable the practice to provide your repeat prescriptions prior to the practice closure at 12.30pm.

The surgery will be open as normal on Thursday 5^th November at 8am.

Order repeat medication and make appointments via the "Patient Access" app - register here

Sign our petition to get our premises extension here

Dear Patients

We have an urgent situation with being able to complete some blood tests.  This is caused by the hospital supplier, Roche, being unable to deliver some chemicals needed for this process.  This is a national problem.

We need to prioritise clinically urgent tests.   This means that if you are having a regular blood test, it may be delayed.  We are very sorry about this. 

If you are worried and you have been told your blood test is urgent, please contact the person who referred you, your GP or your Consultant. 

Managing queries will mean that your Practice or Hospital team is busier than ever – please be as patient as possible – they will be working incredibly hard to support you.

National teams are working with Roche to sort this problem out and we will keep everyone updated as the situation changes. 

We do understand that this may worry you and is very inconvenient, so please do get in touch with our PALS team if you wish to discuss this further.  Their number is: 0800 389 6819

Kind regards

Your Practice and Clinical Commissioning Team

Coronavirus (COVID-19) – Update for patients

Due to the coronavirus outbreak how you contact us will be different at the moment.  This is to limit face-to-face contact whenever possible to help stop the spread of coronavirus.  If you have Covid-19 symptoms such as a persistent cough, high temperature or loss of taste or smell please DO NOT come to the surgery.  Please remain at home and request a Covid-19 test by either going to the https://www.gov.uk/get-coronavirus-test website page or call 119.  You need to self-isolate for 10 days and all household members for 14 days, unless your test is negative.

If you need to speak to a doctor you will be offered a telephone or video triage appointment.  The doctor will determine if a face-to-face appointment is required and arrange this when appropriate.

If you are asked to attend the surgery a face covering must be worn.  Please use the hand sanitiser provided and maintain social distancing at all times.

Thank you.

To order repeat prescriptions online:

Please visit our Prescriptions page HERE to see details

GP+ Appointments

Suffolk GP+ is for people who urgently need a doctor's appointment or are unable to see their GP during normal GP hours.

Appointments can be made via Reception during usual opening hours. Please note: patients cannot refer themselves to this service.

the service is staffed by local Suffolk GPs and Nurse Practitioners in Bury St Edmunds, Haverhill, Ipswich, Stowmarket, Felixstowe, Leiston and Wickham Market and is an NHS service delivered by the Suffolk GP Federation.

You will be given a booked appointment and will be seen by a suitable local GP or nurse who will have access to your medical records (once consent is given).

The Community Navigator visits Stanton Surgery every Friday morning.  Please ask at reception and they will point you in their direction.

A Suffolk Family Carer GP Adviser visits Stanton Surgery on the second Wednesday morning of each month.  If you are a family carer and would like information about how you can access support and advice about looking after your own well-being please feel free to approach them or ask a member of the surgery staff for a direct referral.

You are not alone - Suffolk Family Carers look forward to supporting you.

Direct telephone for the Health team:  01473 835407

Mental Health Crisis Services Need Your Feedback!

Click on the link below to access the survey - 

http://bit.ly/2k667pa

Hopton Surgery 

April 2017 - Hopton Surgery is now closed. All services have been moved to the Stanton Surgery. We are pleased to be able to leave the defibrillator at Hopton for the benefit of the village.

Volunteer and community transport

For patients that are unable to get to the Stanton Surgery site for appointments, there are 3 options that may be of interest. There is a volunteer group being formed to offer assistance getting over to Stanton from Hopton and the immediate surrounding villages. The contact details are provided by the GPs whilst the group is gathering further support and volunteers.

Secondly there is the Rickinghall Community Bus service which serves villages that our practice population covers. This is a chargeable service of 50p/mile but further details can be found below and in the surgery waiting room.

 Thirdly there is the Connecting Communities transport (formerly Dial-a-Ride) service commissioned by Suffolk County Council. Details can be found by clicking the links below:

Connecting Communities - contact details