Coronavirus (COVID-19) – Update for patients

We are experiencing an extreme increase in workload following the coronavirus restrictions together with staff being off sick or self-isolating – this clearly affects our ability to maintain our service. Please be patient with staff who are doing their very best.

We are receiving very large numbers of requests for medication – much more than we would normally expect. Many requests are a long way ahead of their normal repeat date.  Please DO NOT order medication too soon and please do not stockpile.  We are unable to provide more than the normal month’s supply. Patients who are ordering too much or too early are putting the health of others at risk as this is affecting suppliers’ ability to provide adequate stocks for all. 

In order to complete your orders please allow 4-5 days’ notice to enable our team to complete all requests.  Telephone requests can now only be made from 9am to 1pm each day.  Please do not ask for prescriptions that have not been prescribed for a long while.  We can only provide your regular medication.  We are unable to provide Paracetamol.

If you are able to order online it is much appreciated - our staff shortages mean that answering the phone to take medication requests will take them away from completing the orders.

We are endeavouring to restrict the number of patients visiting the surgery to minimise risk to other patients and the team.  If you have an urgent problem you will be offered a telephone triage appointment with a doctor.  They will determine if a face to face appointment is required and arrange if appropriate.  Non urgent routine checks will be cancelled to minimise the chance of infection to yourself and others.

If you, or a member of your household, have symptoms of Coronavirus (COVID 19) such as a high temperature and a new persistent cough – please stay at home and manage your illness there.  The household should remain in isolation for 14 days.  If you are getting worse you should contact 111 – DO NOT COME TO THE SURGERY

Your support would be greatly appreciated at this difficult time.

To order repeat prescriptions online:

Please visit our Prescriptions page HERE to see details

GP+ Appointments

Suffolk GP+ is for people who urgently need a doctor's appointment or are unable to see their GP during normal GP hours.

Appointments can be made via Reception during usual opening hours. Please note: patients cannot refer themselves to this service.

the service is staffed by local Suffolk GPs and Nurse Practitioners in Bury St Edmunds, Haverhill, Ipswich, Stowmarket, Felixstowe, Leiston and Wickham Market and is an NHS service delivered by the Suffolk GP Federation.

You will be given a booked appointment and will be seen by a suitable local GP or nurse who will have access to your medical records (once consent is given).

The Community Navigator visits Stanton Surgery every Friday morning.  Please ask at reception and they will point you in their direction.

A Suffolk Family Carer GP Adviser visits Stanton Surgery on the second Wednesday morning of each month.  If you are a family carer and would like information about how you can access support and advice about looking after your own well-being please feel free to approach them or ask a member of the surgery staff for a direct referral.

You are not alone - Suffolk Family Carers look forward to supporting you.

Direct telephone for the Health team:  01473 835407

Mental Health Crisis Services Need Your Feedback!

Click on the link below to access the survey - 

http://bit.ly/2k667pa

Hopton Surgery 

April 2017 - Hopton Surgery is now closed. All services have been moved to the Stanton Surgery. We are pleased to be able to leave the defibrillator at Hopton for the benefit of the village.

Volunteer and community transport

For patients that are unable to get to the Stanton Surgery site for appointments, there are 3 options that may be of interest. There is a volunteer group being formed to offer assistance getting over to Stanton from Hopton and the immediate surrounding villages. The contact details are provided by the GPs whilst the group is gathering further support and volunteers.

Secondly there is the Rickinghall Community Bus service which serves villages that our practice population covers. This is a chargeable service of 50p/mile but further details can be found below and in the surgery waiting room.

 Thirdly there is the Connecting Communities transport (formerly Dial-a-Ride) service commissioned by Suffolk County Council. Details can be found by clicking the links below:

Connecting Communities - contact details